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Real people, inspiring stories

Hiring People with disabilities

The client applied for a job being in urgent, with WorkBC Richmond's support, he felt relaxed to land the job consequently.

Hiring People with disabilities

Due to the client's eye vision, the client wanted to change her career path. Through WorkBC Richmond's support, the client participated in skills training program with the tuition fee being covered by WorkBC Richmond. 

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The client successfully pursued her dream in working with children.

The client is a single mom to a 5-year-old daughter and an immigrant from the Philippines. Since her arrival in 2009 she has been working in a customer service role in various industries. She has a degree in Education; however, she was not able to pursue a teaching occupation in Canada due to the timing and the many regulatory requirements that were difficult and challenging to fulfill at that time.


The client needed to earn income immediately upon arrival so she decided to take on entry-level jobs and settled in a customer service type of work until the layoff in 2019.


The Employment Counselor and the client discussed strategies to address employment barriers to gaining sustainable employment. The client was provided with resources and information on the application for the affordable childcare subsidy. It has been identified that Skills Enhancement Training in Early Childhood Education (ECE) was the best option that would improve her job prospect and matches her interest and passion in working with children.


The client had conducted employer and employee interviews, program research, school research, and labour market research.  In addition, her strong motivation, patience, and positive attitude helped her tremendously throughout the skills training process. She was receptive to the employment counsellor’s weekly job lead emails, resources, and invitations to virtual job fairs. The client was provided with childcare support and financial assistance throughout the skills training period and she had successfully completed the ECE program and gained industry certification to compete for sustainable jobs. 

The client is now employed full-time by the same daycare provider where she had her practicum. She shared that it’s a blessing to pursue her passion in working with children and earn income at the same time.  She and her daughter have a brighter future and are grateful for their support at WorkBC Richmond office. 

Occupational Skills Training

From a Tour Director with 20 years of industrial experience to a student of the Therapeutic Recreation Program, it is never too late to make a career change.

The client has been in the tourism sector for 20 years and loved her job as a Tour Director. Not only was she passionate about her job, but she also excelled in her position. However, due to the pandemic that hit in March 2020, the client lost her job. Although she was on CERB, she really wanted to find employment as soon as possible.


Because of the pandemic, it was almost impossible to find employment in tourism. The client realized she needed to change careers to find sustainable employment. Service Canada informed the client about possible skills training funding at WorkBC and referred the client to us in July 2020. She started using WorkBC services, and since then she has been working closely with the Employment Counsellor.


The client was unsure about what training program to take but had a general idea. She always had a strong passion for working with seniors and health care; she planned to take the Health Care Assistant program. The employment counsellor guided her through the training process and encouraged her to research Health Care Assistant before making a decision. After further research, she found a Therapeutic Recreation program and learned that it is a better fit for her. The employment counselor and client worked together to have the training application and package completed in a timely manner.


The client was provided with financial supports in tuition, books and supplies, and other incidental fees. She is grateful for WorkBC Richmond’s assistance as she would not afford to take the training program without the funding. She is excited about her new career and looks forward to finding sustainable employment afterward. The client appreciated the life-changing decision to return to school, and the guidance she received from WorkBC Richmond to embark in her new career path.

Serving people with special needs

We helped a client with disability to find a job within a month.

Client R is a young gentleman living with developmental disability who was born in Pakistan and moved to Canada with his family from South Africa in 2010. Client R has gained great Canadian working experience at various positions including warehousing/stocking/customer service/volunteer with children. His last position was a Front End Associate at Costco Wholesale. Client R left the position due to the impact of the pandemic.


In September, 2020, Client R was ready to start working again and reached out to WorkBC Richmond. Client R met with the Vocational Counsellor (VC) online through Zoom for his first meeting. Though meeting virtually, Client R and VC built rapport easily. Client R was really friendly, personable, and motivated. Client R shared that he has been actively searching for work, but he has some minor comprehension challenges and would need some help with communication with potential employers and also support with preparing for interviews.


Shortly after starting working with VC, Client R participated in an interview with Walmart and was offered a position as a Stockperson/Cartpusher in October. Client R and VC then started working on the documentation required as part of his pre-employment screening and on-boarding tasks. Client R was really proactive and was able to ask for help or clarification from VC when needed. VC supported the client to ask questions constructively when having a three-way conversation with the background check staff. Over several weeks, Client R and VC worked closely setting up goals and checking-in regularly. Client R completed the tasks in a timely manner with prompts and support from VC. Client R was excited to start his new role.


Shopping Carts

Client R had his orientation day at Walmart on October 29th, and called VC immediately after his first shift sharing how great his new workplace was. Client R was really excited when talking about the working environment, the staff member and the staff benefit at work. Client was very happy with his achievement and seemed to be settling in nicely. VC checked in with Client R celebrating his first month at work recently. Client R was ecstatic when sharing his experience with VC and was appreciative of the help and support he received from WorkBC Richmond. We are honored to have supported and helped him thrive in his success story.

Employment Coaching

From a client of WorkBC Richmond to a staff of WorkBC Richmond, nothing is impossible.

For the past ten years, Client J had enjoyed working with a non-profit organization as a Customer Service Representative. However, in May 2019, she received the news that her position would be eliminated due to restructuring. She had remained with the organization until the end of October 2019.

By mid-March 2020, many employers had to re-direct their attention to maintain health and safety at their workspace due to the outbreak of COVID-19, and there was a time that businesses were locked down making it challenging to look for work. Client J almost gave up her job searching.


In mid-April, Client J was approached by WorkBC Richmond asking if she was interested in WorkBC services. Client J was then connected with an Employment Counsellor who gave information about job searches during COVID-19 and provided Client J with employment resources. The facilitator provided feedback on resume and cover letter, and the Job Developer reviewed the resume and sent a number of job postings that would match the skills and experience of Client J. One of the job postings that were forwarded to Client J was a position at a WorkBC centre. Client J prepared herself for the interviews by researching the WorkBC websites and interviewing questions that may be asked during the interviews.


After a vigorous competition, Client J was offered a full-time position in mid-November 2020. The client was grateful for the staff at WorkBC Richmond who gave encouragement, resources, and support to help achieve her employment goal.

Hiring People with disabilities

'I am reliable, I am on time and I am always smiling', Gael has a strong work ethic and she is so passionate about her work.